Official Compliance

PRIVACY POLICY

Last updated: April 06, 2026. This policy describes how Edgestay collects and uses your data.

At Edgestay, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

1. Information We Collect

We collect information that you provide directly to us, such as when you create or modify your account, request support, or otherwise communicate with us. This includes:

  • Name, email address, phone number, and mailing address.
  • Government-issued identification for KYC verification (where applicable).
  • Payment information and transaction history.
  • Listings, bookings, and messaging data shared within the platform.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including to:

  • Process transactions and send related information, including confirmations and invoices.
  • Verify your identity and prevent fraud or unauthorized activities.
  • Send you technical notices, updates, security alerts, and support messages.
  • Respond to your comments, questions, and customer service requests.

3. Data Security

We use reasonable physical, electronic, and procedural safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure.

4. Your Rights

You have the right to access, correct, or delete your personal information. You can manage most of your data through your profile settings within the app. For complete account deletion, please refer to our Account Deletion page.

5. Changes to This Policy

We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, providing you with additional notice.

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